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Quality Engineer II - Plant Operations
Rockbridge, VAJob Title: Quality Engineer II - Plant Operations
Job Location: Rockbridge, VA
Position Description
The Quality Engineer II – Plant Operations will play a critical role in driving continuous improvement and ensuring product quality in the manufacturing of chillers for data centers. This role builds upon the foundational quality engineering responsibilities by leading more complex investigations, implementing advanced quality control techniques, and driving process improvements to enhance plant efficiency. The Quality Engineer II is a hands-on, on-the-floor role, working closely with production, engineering, and supply chain teams to resolve issues, improve processes, and maintain compliance with industry standards.
Key Responsibilities
Black Bear Technology (B2TS) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. B2TS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at B2TS are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. B2TS will not tolerate discrimination or harassment based on any of these characteristics.
Job Location: Rockbridge, VA
Position Description
The Quality Engineer II – Plant Operations will play a critical role in driving continuous improvement and ensuring product quality in the manufacturing of chillers for data centers. This role builds upon the foundational quality engineering responsibilities by leading more complex investigations, implementing advanced quality control techniques, and driving process improvements to enhance plant efficiency. The Quality Engineer II is a hands-on, on-the-floor role, working closely with production, engineering, and supply chain teams to resolve issues, improve processes, and maintain compliance with industry standards.
Key Responsibilities
- Lead root cause analysis and corrective actions (RCCA) for recurring quality issues, collaborating with cross-functional teams.
- Develop and optimize quality control processes, including statistical process control (SPC) and first-pass yield improvements.
- Work closely with production teams to implement mistake-proofing (poka-yoke) and process enhancements.
- Lead failure investigations on non-confirming materials, working with engineering to drive design or process modifications as needed.
- Support new product introduction (NPI) by validating quality requirements and participating in design for manufacturability (DFM) reviews.
- Train plant personnel on quality best practices, including defect prevention and root cause methodologies.
- Maintain and improve quality management system (QMS) compliance with ISO 9001 and other relevant industry standards.
- Utilize data-driven decision-making tools such as Six Sigma, FMEA, and 8D problem-solving to drive continuous improvement.
- Provide guidance and mentorship to junior quality engineers and technicians.
- Perform other duties as assigned.
Required Education & Qualifications
- Bachelor’s degree in engineering, Quality Management, or a related field.
- 3+ years of experience in quality engineering within a manufacturing environment, preferably in HVAC, refrigeration, or industrial equipment production.
- Proven experience with root cause investigations, corrective actions, and process improvements.
- Strong statistical analysis skills and experience with SPC, FMEA, and other quality methodologies.
- Proficiency in ISO 9001 compliance and quality management systems (QMS).
- Hands-on experience with manufacturing processes such as welding, brazing, assembly and testing a plus.
- Ability to lead cross-functional teams and drive results in a fast-paced, on-the-floor manufacturing environment.
- Strong communication skills, with the ability to collaborate across multiple departments
- Experience with quality and statistical analysis software (i.e. Minitab, JMP, or similar tools).
- Must pass pre-employment background and drug screen
Black Bear Technology (B2TS) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. B2TS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at B2TS are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. B2TS will not tolerate discrimination or harassment based on any of these characteristics.