Job Title: Organizational Development Analyst
Location: Metro Area Washington, DC
Clearance: Ability to obtain a Secret Clearance


Job Overview
This role involves leading process improvement initiatives within the Department, analyzing current organizational processes to identify enhancement opportunities, and developing institutional responses to data and information requests. Key responsibilities include supporting integrated self-assessment programs, conducting user experience research on Department-managed software, and performing both qualitative and quantitative research. The role requires collaborating with diverse stakeholders to integrate research findings into organizational routines, effectively communicating complex data through visualization, ensuring compliance with government regulations, and meeting project timelines and deliverables.

Qualifications:

• Master’s degree in organizational communication, organizational design, program evaluation and assessment, human-computer interaction, information systems, or a related field or a bachelor’s degree with commensurate experience in designing and conducting research around organizational improvement.
• Minimum of 5 years of experience in organizational development or business analysis.
• Strong analytical and research skills with a demonstrated ability to analyze complex information and data.
• Experience facilitating process improvement and/or change management.
• Experience with implementing qualitative and quantitative research tools and methodologies.
• Excellent communication and presentation skills, with the ability to clearly communicate complex technical concepts to a non-technical, multicultural audience.
• Ability to work independently and manage multiple projects simultaneously.
• Commitment to a culture of learning, curiosity, and open-debate.
• A self-starter who is action-oriented and results focused.
• A professional who is highly organized, detail oriented, and self-motivated.
• Ability to remain positive in high pressure and stressful situations.
• Ability to recognize challenging issues and solve problems proactively.
• Ability to inform partners about the benefits of research and analytics.
• Ability to communicate and work collaboratively across teams.
• Preferred: experience with Salesforce.
• Preferred: experience working with government clients.
• Preferred: familiarity with collaboration software.
• Preferred: familiarity with project management software.
• Preferred: experience with UX Testing and User research on technology.
• Preferred: Six Sigma certified.

Kwaan Bear Technology (KBT), is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. KBT is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KBT are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KBT will not tolerate discrimination or harassment based on any of these characteristics.